Privacy Notice

How EUROPEAN TRAVELER S.R.L. handles customer enquiry information for travel coordination and document-support services.

1. Who we are

EUROPEAN TRAVELER S.R.L. operates the website https://eupt.online. You can contact us at office@eupt.online, info@eupt.online or WhatsApp +40 742 310 673.

2. What information we may collect

For an enquiry, we may collect your name, phone/WhatsApp number, email, nationality, current country/city, requested service, travel dates, destination, passenger count, budget, call notes and documents that you choose to provide for an approved service.

3. Why we use the information

We use enquiry information to respond to you, prepare travel or document-support options, coordinate bookings or quotations, keep service records and meet business/legal obligations.

4. Document safety

Please do not send payment-card details, passwords or unnecessary personal documents through public channels. Staff documents and client files should be handled only through approved company systems.

5. Sharing information

Where needed for the service you request, information may be shared with airlines, hotels, travel suppliers, professional partners or relevant authorities. We do not sell your personal information.

6. Your choices

You may contact us to ask for access, correction or deletion of information where applicable. Some records may need to be retained for accounting, legal or service-verification reasons.

7. Important service disclaimer

EUROPEAN TRAVELER provides travel coordination, travel planning and document-support services. Visa, immigration, border-entry and official approval decisions are made only by the relevant authorities.

කෙටි සිංහල සාරාංශය: ඔබ enquiry එකක් දාද්දී ලබාදෙන personal details අපි service support සඳහා පමණක් භාවිතා කරමු. Card details/passwords public channel වල එවන්න එපා.